Personal Care Worker

This is a casual position with opportunities to transition to permanent. 

As a Personal Care Worker (PCW) you will:
• Use compassion, expertise, and interpersonal skills to impact residents’ lives.
• Maintain a positive attitude and attention to detail to ensure support and dignity.
• Provide emotional support through conversation, listening, and creating a safe living environment.

At Torbay Lifestyles & Care, located a mere stone's throw from the scenic Torquay Beach in Hervey Bay, we offer a compassionate environment focused on the physical, cognitive, and social well-being of residents through residential aged care and an independent lifestyle village. Our community values integrity, independence, and choice, enhancing life for residents and families. The position includes a competitive hourly rate and benefits such as:
• Up to $18,550 tax-exempt salary packaging
• Discounts through a rewards program 
• Ongoing professional development
• Employee assistance for you and your family
• Supportive environment promoting work-life balance
• Flexible working arrangements. 

Responsibilities:

• Maintain a high standard of customer service at all times, ensuring a professional manner when interacting with residents, their representatives, and team members.
• Provide residents with quality personal care including support with personal hygiene, mobility, dining, communication and leisure and lifestyle activities.
• Prioritise workload in consultation with RN/EN and work independently or as a team.
• Accurately observe, document, and report changes in residents' physical and behavioural conditions.

Requirements: 

• Certificate III in Individual Support (Aged Care) or similar Certificate III or higher qualification.
• Current First Aid and CPR certification (or willingness to obtain).
• Valid and current Police Certificate.
• Experience in person-centered support and a willingness to undertake ongoing training.
• Demonstrated up-to-date knowledge and skills in contemporary aged care services.
• An understanding of infection control, WHS and safe work practices.