Mental Health Support Workers (Housing & Accommodation Support Initiative)

About the Opportunity

HASI Plus in Carlingford has opportunities for Mental Health Support Workers to join our team on a casual basis, working across the following shift times:

AM Shift: 6:30am – 3:00pm
PM Shift: 2:30pm – 11:00pm
Awake Overnight Shift: 10:30pm – 7:00am

This is an opportunity to be part of a specialised, recovery-focused program supporting people living with severe and persistent mental illness as they transition from long-term hospital mental health care into independent community living.

Working within a shared model of care, you’ll support consumers living in self-contained units across two sites, helping them build confidence, develop practical life skills and work towards the recovery goals that matter most to them. Every day is different, with a balance of direct consumer support, collaboration with the multidisciplinary team and opportunities to make a genuine impact on someone’s recovery journey.

Your day will include participating in handover, reviewing the shared calendar, completing medication observations alongside a colleague, supporting consumers in the community, and contributing to a safe, supportive and recovery-oriented environment. You’ll also benefit from regular team meetings, operational supervision and group clinical supervision as part of a highly supportive team culture.

About You In the Role

As a Mental Health Support Worker, you’ll work alongside consumers to support their individual recovery goals and promote independence, choice and community participation.

• Supporting consumers to identify, work towards and achieve their personal recovery goals.
• Assisting consumers to attend appointments
• Building confidence with everyday living skills such as cooking, meal planning, budgeting and maintaining a home.
• Encouraging participation in meaningful activities and supporting connections with local community groups, services and social opportunities.
• Working collaboratively with the multidisciplinary team to provide consistent, person-centred support.
• Completing accurate documentation to record progress, outcomes and support provided.

• Supporting medication observations in line with program procedures.
  
  About Housing and Accommodation Support Initiative (HASI) Plus
  
  This role is part of the Housing and Accommodation Support Initiative (HASI) Plus, a statewide, high-intensity transitional rehabilitation program.
  
  HASI Plus supports adults aged 18–65 living with severe mental illness and complex support needs who are transitioning from extended hospital care into the community. Through a recovery-oriented, strengths-based approach, we support consumers to build the skills, confidence and resilience needed to live as independently as possible within their own homes.
  
  Our multidisciplinary team includes Occupational Therapists, Diversional Therapists, an Exercise Physiologist, Clinical Lead, Administration Support, Local Health District Case Managers and more than 30 dedicated Mental Health Support Workers, all working together to provide coordinated, person-centred care.

About You

We’re looking for someone who is compassionate, proactive and genuinely passionate about supporting people living with complex mental health needs to achieve meaningful recovery.

You’ll bring

• A minimum Certificate IV in Mental Health or Community Services.
• Qualifications in Social Work, Psychology or Counselling will also be considered.
• Experience working within mental health, psychosocial support or community services.
• An understanding of recovery-oriented, trauma-informed and person-centred practice.
• The ability to think on your feet, assess situations and respond appropriately.
• Confidence to take initiative, escalate concerns when required and contribute positively to consumer wellbeing.
• A collaborative approach and the ability to work effectively within a multidisciplinary team.
• Excellent communication, interpersonal and relationship-building skills.
• Strong organisational skills and attention to documentation.
• Emotional resilience and the ability to remain calm in dynamic environments.
• A current unrestricted driver’s licence.

What We Offer

At Uniting, you’ll be part of an organisation committed to making a positive impact in the lives of vulnerable people and communities.

• A supportive and experienced multidisciplinary team environment.
• Comprehensive induction and buddy program.
• Ongoing learning, training and professional development opportunities.
• Regular operational and clinical supervision.
• Fleet vehicles available for community outreach.
• Access to our Employee Assistance Program (EAP) offering free confidential wellbeing and counselling support for you and your family.
• The opportunity to work within a respected and established mental health program.

The chance to make a genuine and lasting difference in the lives of people living with complex mental health challenges.

How to Apply

Please click apply and upload a copy of your updated resume and a covering letter outlining your suitability and motivation for applying.

Should you have any questions, please contact Alex Sullivan from Uniting’s Talent Acquisition Team at [email protected] or 0466 801 937.

Employment with Uniting is subject to satisfactory background checks, including National Police Check, Working with Children Check and reference checks.

Closing date: 11:55pm, Tuesday 18^th August 2026

About Uniting

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team making a real difference in the lives of individuals, families and communities. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care.

Our purpose is to inspire people, enliven communities and confront injustice.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to Elders past, present and emerging, and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.